Frequently Asked Questions

Everything you need to know about Tenth Finder.

What is a credit?

1 credit = 1 AI coaching analysis. Each time you analyze a session with our AI coach, 1 credit is deducted from your balance.

Do credits expire?

No, your credits never expire. Use them whenever you need AI coaching analysis.

Can I get a refund?

Credits are non-refundable once purchased. We recommend starting with a smaller package to try the service first.

What payment methods are accepted?

We accept all major credit cards and debit cards through our secure payment processor, Stripe.

Do I get free credits to start?

Yes! New users get 3 free credits to try AI coaching. No credit card required.

Which MyChron models are supported?

MyChron 5, 5S, 5 2T, and MyChron 6 work out of the box — they all have built-in GPS. Other AIM devices with GPS may also work, though they have not been tested.